Prepare
‘Introducing’ videos communicate the vision behind the change programme and get your users excited about how the new ways of working will benefit them personally as well as the organisation.
Train
The ‘Getting Started’ video gives all your users the essential knowledge they will need in order to be productive from day one – including necessary background information, an overview of the interface and any significant business rules.
Support
Rather than one lengthy video, ‘How-to’ videos are purposely short and to-the-point, giving your users step-by-step guidance on how to perform a specific task.